The Blueprint Canine Services

Privacy & Cookie Policy

What we collect about you and your dog, why, and how we look after it.

Last updated: 16 October 2026

1. Introduction

At The Blueprint Canine Services, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services or make a booking.

We aim to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

By using our website, you acknowledge that you have been provided with this Privacy Policy.

2. Who We Are

The Blueprint Canine Services provides professional canine services, including dog training facilities and related support.

For the purposes of data protection legislation, Caroline Levitt, trading as The Blueprint Canine Services, is the data controller responsible for the personal information we collect and process.

The Blueprint Canine Services is a trading name of Caroline Levitt, a sole trader.

Website: theblueprintcanineservices.co.uk
Email: hello@theblueprintcanineservices.co.uk
Business Address: The Blueprint Studio, Unit 9b, BizSpace Business Park, Thornes Mill, Denby Dale Road, Wakefield, WF2 7AZ

For any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details above.

3. Information We Collect

We may collect and process the following information:

Personal Information

Full name
Email address
Telephone number
Address, where necessary for providing services
Booking and appointment information
Payment and transaction details
Information submitted through website contact forms

Information About Your Dog

Your dog’s name, breed and age
Training history and behavioural information
Relevant health or medical information about your dog
Details of training goals, behavioural concerns or specific requirements

Website Usage Information

When you visit our website, we may collect certain technical information, including:

IP address
Browser type and device information
Pages visited and interactions with our website
Cookies and similar technologies, where applicable

We only collect information that is relevant and necessary for our business operations and the services we provide.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and messages
Arrange, confirm and manage appointments or bookings
Deliver dog training and other canine services
Create suitable training plans based on your dog’s individual needs
Process payments and maintain financial records
Communicate important information about your bookings or services
Improve our website, customer experience and services
Comply with legal and regulatory obligations
Send marketing communications where permitted by law

We will not sell your personal information to third parties.

5. Lawful Basis for Processing Personal Data

Under UK GDPR, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contractual Necessity: Where processing your information is necessary to provide services you have requested or fulfil a booking.

Legitimate Interests: Where processing is necessary for the reasonable operation and improvement of our business, provided these interests do not override your rights and freedoms.

Legal Obligations: Where we are required to retain or disclose certain information to comply with applicable laws.

Consent: Where we ask for your permission, such as for certain marketing communications, non-essential cookies or promotional use of photographs.

Where we rely on consent, you may withdraw it at any time.

6. Payments and Bookings

When you make a booking or purchase a service, we may collect information necessary to manage your appointment and process payment.

Payments may be handled by secure third-party payment providers.

We do not intentionally store full payment card details on our website unless this is specifically supported by a secure, compliant payment processing system.

Relevant booking and transaction records may be retained for administrative, accounting and legal purposes.

7. Photographs, Videos and Social Media

During training sessions or other canine services, photographs or videos of dogs may occasionally be taken.

We may wish to use selected photographs or videos on our website, social media platforms or promotional materials.

Where consent is required, we will obtain your permission before using identifiable images of you or your dog for promotional purposes.

You may withdraw consent for future use by contacting us. Where reasonably possible, we will also remove previously published material from channels under our control, although we cannot guarantee removal of content that has already been shared or copied by third parties.

We respect the privacy of our clients and will not intentionally disclose private customer information in promotional content without an appropriate lawful basis.

8. CCTV and Video Surveillance

The Blueprint Canine Services uses CCTV in designated areas of The Blueprint Studio for the safety and security of clients, visitors, dogs, people working at the facility and our premises.

Purpose of CCTV

CCTV helps us maintain a safe environment, protect the premises and property, and prevent, identify or investigate accidents, incidents, security concerns, damage or unauthorised access. Relevant footage may also be used to investigate incidents involving dogs or people, including where necessary for insurance or legal matters.

Lawful basis

Where CCTV footage identifies individuals, it constitutes personal data. We generally rely on our legitimate interests in maintaining safety and security, protecting individuals and animals and investigating relevant incidents, subject to individuals’ rights and freedoms.

Recording and monitoring

Cameras are positioned only in areas where monitoring is considered necessary and proportionate. CCTV is not intended for routine assessment of clients’ training performance or for marketing or promotional use. Notices will be displayed to inform visitors that CCTV is operating.

Storage and retention

Recordings are stored securely and access is restricted to authorised individuals. Footage is normally retained for up to 30 days and then overwritten or securely deleted, unless needed for an incident, investigation, insurance claim or legal matter. Any footage kept for such a purpose will be retained only for as long as reasonably necessary.

Access and disclosure

Footage is accessed only where there is an appropriate safety, security, business or legal reason. Where necessary and lawful, relevant recordings may be shared with the police, insurers, legal advisers or other appropriate authorities. CCTV footage will not be sold or used for unrelated marketing or promotional purposes.

Your rights

Individuals captured on CCTV may request access to footage containing their personal data, subject to applicable exemptions and the rights of others. Please contact hello@theblueprintcanineservices.co.uk for CCTV-related data protection enquiries.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve user experience.

Cookies may include:

Essential Cookies: Required for the website to function correctly.
Analytics Cookies: Used to understand how visitors interact with our website.
Marketing Cookies: Used to support advertising or promotional activity, where applicable.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or withdraw cookie consent through the cookie settings available on our website, where provided.

You may also manage cookies through your browser settings.

10. Sharing Your Information

We may share personal information with trusted third-party service providers where necessary to operate our business.

These may include:

Website hosting providers
Online booking platforms
Payment processing companies
Email and communication services
Accounting or administrative service providers
Event trainers: when you sign up to an event or workshop, your booking details (name, contact details and information about your dog) may be passed to the trainer running it
Professional advisers or authorities where legally required

We require service providers to handle personal information appropriately and in accordance with applicable data protection requirements.

We do not sell, rent or trade your personal information for third-party marketing purposes.

11. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure systems, password protection, restricted access and reputable third-party service providers.

Although we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is legally necessary.

13. Your Data Protection Rights

Under UK data protection legislation, you may have the following rights:

Right of Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information in certain circumstances.
Right to Restrict Processing: Request that we limit how your information is used in certain circumstances.
Right to Data Portability: Request transfer of certain personal information where applicable.
Right to Object: Object to certain types of processing, including direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, please contact us using the details provided in this policy.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO Website: ico.org.uk

14. Marketing Communications

We may occasionally contact you with information about our services, availability, promotions or business updates.

We will only send electronic marketing communications where we have a lawful basis and comply with applicable marketing and privacy legislation.

You can opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.

Opting out of marketing will not prevent us from sending essential communications relating to existing bookings or services.

15. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external booking or payment services.

We are not responsible for the privacy practices, security or content of websites operated by third parties.

We recommend reviewing their individual privacy policies before providing personal information.

16. International Data Transfers

Some third-party service providers may process or store information outside the United Kingdom.

Where personal data is transferred internationally, we will take steps to ensure that appropriate safeguards are in place as required by UK data protection legislation.

17. Children’s Privacy

Our services and website are primarily intended for adults.

Where a parent or guardian arranges services involving a child, we will take appropriate steps to protect any personal information collected.

We do not knowingly collect personal information directly from children where parental consent or another lawful basis is required.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or legal requirements.

Any updates will be published on this page with a revised date.

We encourage visitors to review this policy periodically.

19. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact:

The Blueprint Canine Services

We will aim to respond to data protection enquiries within the timeframes required by applicable law.